All deliveries are made from the Dapper head office in Hong Kong. You can get your tracking number AFTER we process your order, which normally takes 4 weeks. All deliveries require a signature on delivery, for this reason, a STREET ADDRESS rather than a PO BOX address is required.
In case of absence of the client at the time of delivery, a notice of advice will be left and the client should personally contact the courier or shippers as soon as possible in order to agree a further delivery time. All additional costs due to the delay of delivery will be the client’s exclusive responsibility. Moreover, Dapper will not be responsible for delivery delay caused by force majeure or unavoidable accident that beyond our control.
Overseas delivery will be handled by FedEx or Hong Kong Speedpost (for more details, please go to http://www.fedex.com/ and http://www.hongkongpost.com/speedpost ). All Hong Kong Delivery will be handled by Speedpost.
Lead Time
Orders should arrive within 7 working days by choosing FedEx Priority Express, and two to three more days for FedEx Economy. For customers who choose Speedpost, please allow two weeks for delivery.
For remote areas, please allow a few more days for orders to reach you. On the rare occasion that we could not supply your order on time, we will notify you the expected delay by email.
Please notice that customs clearance may lead to longer time for delivery.
Shipping cost
Shipping cost will be different depending on clothing weight and destination. Our system automatically calculates the shipping cost and adds it to the total price. For clothing weight estimation, please refer to the following table.
| Unit weight (in kg) | |
| Overcoat | 1.3 |
| Tuxedo (Jacket and trousers) | 1.3 |
| vest | 0.3 |
| Suits (Jacket and trousers) | 1.3 |
| Trousers | 0.5 |
| Jacket | 0.8 |
| shirt | 0.3 |
We offer three different delivery methods: FedEx Priority, FedEx Economy and Speedpost. We would charge for delivery based on the estimated shipping weight and rate offered by FedEx and Speedpost, plus necessary handling cost. The three tables show the fee structures.
FedEx Economy (In USD)
|
Weight(kg)
|
Zone A
|
Zone B
|
Zone C
|
Zone D
|
Zone E
|
|
<2
|
34
|
57
|
68
|
92
|
135
|
|
<4
|
52
|
85
|
100
|
135
|
217
|
|
<6
|
67
|
110
|
129
|
175
|
285
|
|
>8
|
80
|
139
|
166
|
212
|
331
|
|
Weight(kg)
|
Zone A
|
B
|
C
|
D
|
E
|
|
<2
|
45
|
76
|
94
|
112
|
175
|
|
<4
|
65
|
108
|
129
|
166
|
276
|
|
<6
|
82
|
137
|
160
|
213
|
348
|
|
>8
|
100
|
166
|
199
|
258
|
397
|
|
Weight(kg)
|
A
|
B
|
C
|
D
|
E
|
F
|
|
<2
|
24
|
43
|
56
|
80
|
90
|
102
|
|
<4
|
38
|
68
|
90
|
120
|
139
|
159
|
|
<6
|
49
|
93
|
120
|
172
|
192
|
219
|
|
>8
|
61
|
120
|
159
|
225
|
245
|
272
|
To estimate the shipping cost, please use the calculator provided at the end of page. Please also notice that Customs or handling charges that may be levied in the destination country are beyond our control and Dapper are unable to accept any responsibility for these.
